Podmienky poskytovania služby

Privacy Policy

Effective date: 20.07.2025

1. Introduction

This Privacy Policy describes how SafeTatt, operated by Kochi Sp. z o.o., collects, processes, and protects your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

2. Data Controller

Kochi Sp. z o.o.
Kukułcza 16
65-472 Zielona Góra
Poland
Email: support@safetatt.eu

3. What Data We Collect

  • First and last name
  • Shipping and billing address
  • Email address
  • Phone number
  • Order history and product preferences
  • IP address and browser/device data
  • Any other data you voluntarily provide (e.g., through chat or forms)

4. Why We Process Your Data

  • To process and deliver your orders (Art. 6.1.b GDPR)
  • To comply with legal obligations (Art. 6.1.c GDPR)
  • To handle customer service and support
  • For direct marketing of our own products (Art. 6.1.f GDPR)
  • Based on your consent – e.g., newsletter (Art. 6.1.a GDPR)

5. Who We Share Your Data With

We may share your data with trusted third parties such as:

  • Shipping providers
  • Payment processors (e.g., Stripe, PayPal)
  • Technical service providers (e.g., Shopify)
  • Authorities, if legally required

6. Your Rights

You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw your consent at any time
  • Lodge a complaint with your local Data Protection Authority

7. How Long We Store Your Data

Your data is stored:

  • For as long as necessary to fulfill your order
  • Up to 10 years for legal and tax purposes

8. Cookies

We use cookies for:

  • Website functionality
  • Performance analytics (e.g., Google Analytics, Meta Pixel)
  • Personalized marketing

You can manage your cookie preferences through your browser settings at any time.

9. Data Security

We use appropriate technical and organizational measures to ensure the security of your personal data against unauthorized access, disclosure, or loss.

10. Changes to this Policy

We may update this Privacy Policy at any time. Changes will be posted on this page and will not affect past transactions.